The primary objective of the Students’ Grievance Redressal Cell (SGRC) is to provide a fair,
transparent, and accessible platform for students to voice their grievances and concerns. It aims
to create a safe and supportive environment conducive to learning and personal development.
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To Ensure Timely Resolution: Address student complaints and grievances promptly and effectively through a
well-defined process.. |
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To Promote Transparency and Fairness: Establish a transparent system that ensures fair treatment of student concerns
regarding academic, administrative, or personal issues. |
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To Enhance Student Satisfaction:
Foster a positive academic atmosphere by resolving grievances and ensuring that
student voices are heard and respected. |
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To Uphold the dignity, rights, and well-being of women on campus through redressal procedures that are in line with legal standards. |
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To Prevent Escalation of Issues:
Resolve issues at an early stage to prevent them from growing into larger conflicts or disruptions. |
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To Encourage Student Participation: Empower students to express their concerns without fear of victimization or discrimination. |
Students Grievance Redressal Cell (SGRC) Members
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| 1 | Dr. N. Austin
Professor/ Academic Director | President | 9443808582 |
| 2 | Dr. A. Seema
Associate Professor
Dept. of S&H | Member | 9443808573 |
| 3 | Dr. R. Leo Bright Singh
Associate Professor
Dept. of Mechanical
Engineering | Member | 9443174050 |
| 4 | Mr. Charles Dyson
Assistant Professor
Dept. of Civil | Member | 9489494801 |
| 5 | Mr. Vinod RS
Associate Professor, Dept. of S&H | Member | 9746275441 |
| 6 | Ms. Brightlin Jeba Benisha P
| Student Member - | 8438837177 |
Roles and Responsibilities of the Students Grievance Redressal Cell (SGRC)
The Students Grievance Redressal Cell (SGRC) is entrusted with the duty to ensure a safe, harassment-free working and learning environment for all women on campus. The key roles and responsibilities of the ICC include:
- Act as the primary body to receive complaints or grievances from students.
- Ensure proper documentation and acknowledgment of every grievance submitted.
- Conduct fair and impartial investigations into grievances.
- Gather relevant information from students, faculty, and administrative staff as needed.
- Maintain the confidentiality of complainants to protect them from any form of retaliation
or victimization.
- Create a secure environment where students feel safe to voice their concerns.
- Recommend timely and appropriate actions to resolve the grievance.
- Collaborate with concerned departments or authorities to implement solutions effectively..
- Track the status of each grievance to ensure timely closure.
- Follow up with complainants to confirm satisfaction with the resolution.
- Educate students about the grievance redressal mechanism through orientations, notices,
or institutional websites.
- Encourage students to use the system responsibly and effectively.
- Maintain proper records of all grievances, investigations, actions taken, and outcomes.
- Submit periodic reports to institutional authorities or regulatory bodies (like UGC,
NAAC, etc.) as required.
- Analyze patterns or recurring issues in student grievances.
- Provide suggestions for policy or procedural changes to improve student welfare and
institutional practices.
